We are actively recruiting for individuals who are passionate about meeting and exceeding sales targets and delivering excellence in customer service.

This is an exciting opportunity for anyone looking to develop a great future in educational travel and be part of a winning team of dedicated travel professionals.

Reporting to our NST Sales Manager, your responsibilities will include but not limited to:

• Communicating effectively in a professional manner over the phone and via email with our customers.
• Coordinate all aspects of a tour. This means liaising with support departments to ensure accommodation, transport and visits are booked to match the customer’s needs.
• Achieve individual and team targets set within your selling location/Geographical portfolio
• Deliver growth of enquiries, bookings, revenue and profit by securing business in a competitive market.
• Develop customer loyalty through excellent relationship building and therefore delivering an exceptional customer experience.

To be considered for the role, the following skills and experience are essential:

• Experience of liaising with customers by telephone and email.
• Some experience of working to targets, with a track record of target achievement
• Experience of building and maintain positive relationships with customers / suppliers
• Experience of effectively managing and prioritising workloads autonomously using time management and organisational skills
• IT Literate with knowledge and experience of using MS products (Word, Excel, Outlook)
• Excellent verbal communication and listening skills
• Strong accuracy and attention to detail with excellent written communication skill

• A generous benefits package including birthday leave, pension with life assurance.
• A huge range of employee rewards, discounts and perks for hundreds of retailers as part of our rewards gateway scheme, and free/discounted PGL holidays.
• Health and wellbeing support through our Employee Assistance Programme, mobile app, health cashback plan and financial wellbeing platform.
• Enhanced Family friendly policies!
• 20 days holiday rising to 25 days holiday after 1 years’ service plus bank holidays! Further annual leave increases with length of service and purchase if you need it!
• Office Closure over Christmas and No weekend working!
• Flexible working opportunities

We are currently only able to consider applications from individuals who have the legal right to work in the UK.

We are committed to Equality, Diversity and Inclusivity...

We are committed to creating work environments free from discrimination, and bias, and filled with opportunities for all.

We commit to assessing both our applicants and our employees on fair job related criteria, and welcome applications from all members of the community.