Choose us for greater financial protection, flexibility, and reassurance.
Our Book with Confidence Customer Promise applies to trips taken between 1st December 2021 and 30th April 2023.
Amendments to our Terms & Conditions for our 'Book with Confidence' promise
- The NST ‘Book with Confidence' Customer Promise is only applicable to ski bookings with dates of travel between 1st December 2021 and 30th April 2023.
- Applies to all paying members of your group.
- Not applicable to flight only bookings.
- Full cash refund protection is applicable to monies paid up to 14 clear days before expected departure date.
- Full cash refund will be made, at our absolute and sole discretion, in the event that your trip is interrupted by COVID-19, including:
- any Government-imposed lockdowns, regional or national, in either your place of origin or at the destination, that prevent your travel;
- DfE guidance against school travel;
- inability to travel due to quarantine of the group, a paying group member or accompanying adult (where no replacement can be found), as a result of Government guidance; and
- your destination is on the Government's red list at the point of travel.
- The ‘Book with Confidence Customer Promise’ protects you against potential COVID interruptions and is not a replacement for a comprehensive and valid insurance policy.
- Standard booking terms and conditions still apply, click here for more details. NST is the trading name of NST Travel Group Limited.