Choose us for greater financial protection, flexibility, and reassurance. 

Our Book with Confidence Customer Promise applies to trips taken between 1st December 2021 and 30th April 2023. 


COVID Cancellation Protection - including full refund option

We've put everything in place to ensure that booking and paying for your NST trip is easy and risk-free. If COVID disrupts your plans, we'll offer you a referral to an alternative date and/or destination, and if no alternative can be found to suit you, we'll provide you with a full cash refund. It's that simple. 

Our standard booking terms and conditions apply to all other aspects of your trip. You can read them here.

Financial Security - fully ABTA & ATOL protected

This ensures yout money is 100% safe in the event that the company becomes insolvent. With NST you'll therefore enjoy the confidence that comes from knowing you're financially protected at every stage - from the moment you book your school trip to your safe return home.

Amendments to our Terms & Conditions for our 'Book with Confidence' promise

  • The NST ‘Book with Confidence' Customer Promise is only applicable to ski bookings with dates of travel between 1st December 2021 and 30th April 2023.
  • Applies to all paying members of your group.
  • Not applicable to flight only bookings.
  • Full cash refund protection is applicable to monies paid up to 14 clear days before expected departure date.
  • Full cash refund will be made, at our absolute and sole discretion, in the event that your trip is interrupted by COVID-19, including:
  1. any Government-imposed lockdowns, regional or national, in either your place of origin or at the destination, that prevent your travel;
  2. DfE guidance against school travel; 
  3. inability to travel due to quarantine of the group, a paying group member or accompanying adult (where no replacement can be found), as a result of Government guidance; and
  4. your destination is on the Government's red list at the point of travel.
  • The ‘Book with Confidence Customer Promise’ protects you against potential COVID interruptions and is not a replacement for a comprehensive and valid insurance policy.
  • Standard booking terms and conditions still apply, click here for more details. NST is the trading name of NST Travel Group Limited.